Frequently Asked Questions


Do you repair physical computers?

I can repair computers as long as you ship the computer to me and pay for the return shipping back. Please call for scheduling and consulting.


What are your guarantees?

While I am human, I may make mistakes from time to time. Being in a high stress enterprise level position as my day time job, I usually work pretty well under stress and time constraints. I guarantee you will get the most honest hard working person trying to resolve your computer issues you have ever met.


Do you have a Shop I can visit?

Not currently. I have sold my business in Bloomington, Illinois and work solely as a remote technician now. Could have one in the future!